Tugas Akhir Informatika
Sistem Informasi Kepuasan Layanan Administrasi Akademik Berbasis IPA (Importance Performance Analysis) Studi Kasus Fakultas Teknik Universitas Mataram
This paper presents a Satisfaction Information Systems of Academic Administration Services which is a tool to provide quality assessment of Academic Administration Services of Engineering Faculty, Mataram University. The quality assessment is determined by Importance Performance Analysis (IPA) method of survey data. This information system is designed and built by using CodeIgniter framework with PHP and HTML. The experimental results show that the proposed system has been running properly, which are indicated by a “fairly satisfied” achievement of Academic Administration Services of Engineering Faculty, Civil, Electrical, Mechanical and Informatics Engineering Dept. Based on MOS parameter, respondents give good opinion of the proposed information system, which is indicated by MOS of student respondents = 4.45 and MOS of admin responders = 4.00. It confirms that the proposed information system has been running properly.
Key words: Information System, Students Satisfaction, Importance Performance Analysis (IPA)
Tidak ada salinan data
Tidak tersedia versi lain